Privacy Policy

Last Updated: Monday, February 3, 2025

1. Introduction

Welcome to DYD Pools Remodeling. We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in compliance with U.S. privacy laws, including the **Florida Information Protection Act (FIPA)** and the **California Consumer Privacy Act (CCPA)**.

2. Information We Collect

We collect personal and non-personal information, including:

• Contact Details: Name, email, phone, and address.
• Project Details: Information related to pool remodeling services.
• Payment Information: Processed securely through third-party providers.
• Usage Data: Browsing behavior, cookies, and device information.

3. How We Use Your Information

Your data helps us:

• Provide and improve our services.
• Respond to inquiries and customer support requests.
• Send invoices and process payments.
• Offer promotions (only with your consent).
• Ensure security and legal compliance.

4. Sharing of Information

We do not sell or rent personal information. However, we may share data with:

• Service Providers: Payment processors and business partners.
• Legal Authorities: When required by law.
• Business Transfers: In case of mergers or acquisitions.

5. Your Rights & Choices

You have rights regarding your personal data, including:

• Right to Access: Request details about your data.
• Right to Delete: Ask us to erase your information.
• Right to Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at Dydcustompools@gmail.com.

6. Data Security

We implement security measures such as:

• SSL encryption for data transmission.
• Restricted employee access to sensitive data.
• Regular security audits to prevent breaches.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience:

• Essential Cookies: Required for site functionality.
• Analytics Cookies: Improve site performance.
• Advertising Cookies: Used for targeted marketing.

You can manage cookies in your browser settings.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies and encourage you to review them.

9. Children’s Privacy

We do not collect information from children under 13. If we become aware of such data collection, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this policy. Any changes will be posted on this page with a revised "Last Updated" date.